Experience

2000 – Current

OnStar Corporation (General Motors Subsidiary)
Business Development & Strategy Manager                                  Detroit, MI

• Established and communicated the strategic direction of the company
• Conducted financial and strategic analysis investigations for decision making
• Negotiated and defined strategic business relationships and partnerships
• Formulated and defined direction for strategy roadmaps and domain portfolios
• Coordinated company wide scaling and expansion efforts
• Evaluated and introduced new services to subscribers
• Coordinated and maintained annual business planning process
• Preformed strategic competitive analysis and risk management/mitigation plan
• Led product and service definition decisions through implementation
• Provided framework for prioritizing operations workload in relationship to strategic direction
• Create and present business plans to senior level executives
• Performed as an internal consultant for all corporate issues
• Identified new customer based opportunities

General Motors Corporation
Cost Reduction Specialist                                                            Milford, MI 

• Completed warranty cost analysis to save company time and money in warranty efforts
• Eliminated $1.3 million in warranty avoidance costs
• Expanded lessons learned for knowledge management database
• Transformed the voice of the customer into action items
• Eliminated warranty problems from field vehicles
• Trained Field Service Engineers with problem resolution methods

Aerodynamics Performance Integration Team Leader                   Warren, MI

• Optimized vehicle characteristics to increase fuel efficiency and drag reduction
• Collaborated with design studio to determine the physical parameters of vehicles
• Streamlined the development process by increasing math based methods to reduce dependency on physical properties

Quality Engineer                                                                    Wentzville, MO

• Conducted cost analysis to save $125,000 per year on vehicle
• Reduced JD Powers wind noise complaints by 10 problems per hundred
• Organized pre-production and production product development planning and improvements

Design Engineer                                                                            Warren, MI

• Designed  air induction system for current model vehicles
• Performed validation and optimization of air induction systems

Sealing & Wind Noise Performance Integration Team Leader          Milford, MI 

• Reduced leakage per vehicle by 50% decrease JD Powers complaints
• Coordinated continuous improvement of processes and deliverables
• Established the analysis, development, and validation portions of vehicle development plans
• Optimized test plan to minimize hardware usage and increase lab efficiency

1998 – 1999

Ford Motor Company                         
Product Development Engineer
Vehicle Operations Engineer                                                   Hermosillo, Mexico

• Completed cost analysis to save $825,000 per year on vehicle
• Functioned as liaison between Ford Motor Company and Mazda
• Led effort to standardized platforms between Ford and Mazda

Validation Engineer                                                                      Dearborn, MI

• Conducted full body vehicle simulation tests and subsystem simulation tests
• Completed study that increased turn around time on test procedures

Education

2004 - 2005    

Massachusetts Institute of Technology
Sloan School of Management & School of Engineering
Systems Design & Management Fellow
Masters Science in Management; Summa Cum Laude
New Student Committee Chair, Industry Relations Committee, Marketing Committee

2001 – 2003

Indiana University
Kelley School of Business
Masters of Business Administration; Magna Cum Laude
Class Historian

1994 - 1997

North Carolina A&T State University
College of Engineering
BS Mechanical Engineering; Magna Cum Laude
Tau Beta Pi President, Pi Tau Sigma President, Student Government Association

Skills

System Dynamics, Excel Solver, Monte Carlo, Quantitative Analysis, Failure Mode & Effect Analysis, Design of Experiments, Game Theory, Quality Function Deployment, Reliability, Statistical Process Control, Vensim, Red X Journeyman

Languages

Conversant in Spanish; Novice in Chinese – Mandarin

Other

International work experience in Hermosillo, Mexico, Hohenfels, and Wiesbaden, Germany

Hobbies

Martial Arts, Gymnastics, Avid world traveler with visits to more than twenty countries